What Will Happen to Coaches in an AI-powered world? 🪐

IBM

DC Teaching

Microsoft

Things I've been paid to do

ICF-Certified Life & Engagement Coach

Corporate trainer

Podcast producer/host

EdTech Consultant

Author

Musician/Singer

Education Grant Reviewer

Education/Coaching/Psychology Professorv

Hi, I'm Zia.

I help people find meaning in the midst of change.

What you're in for

🚀 What I learned trying to get ChatGPT to coach me

🚀 Why You Need to Understand Algorithms

🚀 How AI makes coaching more valuable than ever before

What's this Generative AI thing all about?

Here's what I mean...

CoachGPT

Iterative Prompting

Giving feedback to the AI to refine its output, having a little back and forth convo.

GPT: What's your takeaway from today?

Me: That AI is going to replace coaches??

GPT: Don't worry.

Human coaches can't be replaced by computers.

ChatGPT, write a poem like Ada Limon...

I felt nothing.

"Not very creative."

AI is algorithmic.

Algorithm: a set of instructions

"If the client uses sad words, show concern, and offer them a tissue."

"If they use happy words, ask them how they would like to celerate."

Coaching is creative

Creativity: something new and useful in a sociocultural context (Plucker, et al., 2016)

AI can create, but it is not creative. It has no context unless humans provide it.

When you feel pain, I feel it, too.

Humans learn through experience; AI learns through text.

Empathy is the ability to accurately perceive others internal states and to have affective responses to them (Fuchsman, 2015).

Intuition: a sense of knowing without knowing how one knows.

"The energy in the room just changed. What do you make of that?"

"What you just said resonated so deeply with me. What's true for you?"

Only humans can know without knowing.

What will shift in an AI-powered world?

  • Customer service
  • Some forms of music/film
  • Books
  • Healthcare
  • Education
  • Finance
  • Legal services
  • etc.

What will we crave?

  • Outside-the-box thinking. AI is literally inside the box.
  • Moral and ethical reasoning; computers don't have core values.
  • Emotional intelligence: we learn through experience
  • Embracing vulnerability and incompetence
  • Creating and guiding communities
  • Interpersonal skills
  • Using somatic (body) information
  • Genuine human warmth
  • Personal connection

This is what we help people do.

We are the future.

Time to be more human than you've ever been before.

Use AI for procedural, algorithmic tasks...

Use human coaching to connect with your client on a level unmatched by AI.

Let's have some fun

Poetry time

Let's engineer a prompt

ziahassan.space/promptengineering

Objective: get AI to tell you about your core values without telling it any of your values.

Hint: if you're not sure how to do this, ask ChatGPT.

Zia's technique for Core Values

"GPT, ask me at least 3 clarifying questions before moving on."

That time AI made my wife cry 😢

I help non-profit organizations create impactful public policy changes by leveraging my strategic thinking and strong work ethic, along with my ability to build and maintain strong relationships. I do it because I believe in the power of empathy-led advocacy to bring about meaningful change for those in need.

Awareness of resonance

AI is generative. Ask your client what resonates.

Reminder...

The Magic is in YOU 🪄

What's your takeaway?

These slides are available at ziahassan.com/icfmdkeynote